ST. LOUIS, Feb. 4, 2025 /PRNewswire/ -- Capacity, an AI-powered support automation platform, is expanding its scheduling capabilities with the acquisition of YouCanBookMe. With tech from YouCanBookMe, ...

David Karandish has been busy. Capacity, his support automation company, was planning a $5 million "bridge round" to help the company reach the break-even point. But TVC Capital, Toloka.vc, and the ...

ST. LOUIS, Oct. 16, 2025 /PRNewswire/ -- Capacity, the AI-powered support automation platform for Contact Centers, today announced the acquisition of Creovai, a leader in real-time agent assist and ...

Managing inpatient capacity is a complex balancing act of coordinating bed availability, patient throughput and staffing needs in unison to ensure that physical and human resources are available to ...

Capacity, an AI-powered support automation platform relentlessly focused on improving the customer journey, is announcing the recent acquisition of CereProc and SmartAction, two companies that focus ...

Due to rising demand for healthcare service, hospitals and health systems are increasingly facing pressure to add capacity, while constrained by finite resources like beds and staff. To maximize ...

Firms should consider costs and risks to prioritize automating repetitive tasks, panelists in our technology roundtable suggest. The COVID-19 pandemic accelerated the adoption of digital technology ...