To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the ever-evolving landscape of information technology ...

ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...

Having a configuration management database (CMDB) can be a huge asset. After all, it provides a holistic view of your IT environment, captures the true impact of the thousands of changes you make ...

Enterprise IT departments looking to successfully deploy and maintain a configuration management database should also consider redefining one staffer’s responsibilities and role into CMDB manager, ...

Having written in more than one column that a CMDB is not a tree but a landscape and that a CMDB is not a “thing” – I feel compelled to revisit this discussion. No, I don’t intend to change my mind or ...