To execute the perfect customer order, your order management solution must deliver what customers now expect – the omnichannel experience of buy anywhere, fulfill anywhere and return anywhere.

A person is a person, an individual. With the two identities of the customer defined, we can talk about the different commerce models that represent how goods are sold. B2B: Business-to-business B2C: ...

On Nov. 9, TikTok user @shawtle uploaded a video in the McDonald’s parking lot highlighting the difference between what he ordered and what he actually got. “All right, man. I’m not good at math, but ...

Order entry initiates a complex series of processes at multiple touchpoints to fulfill what you've promised. Unfortunately, each touchpoint is an opportunity for inefficiencies and error—particularly ...