A Michigan woman is suing her former employer over corporate policies that she says forced her to endure repeated sexual harassment as a customer service representative, including being prohibited ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

Fast food work is a tough job — ask anyone who's done it. Not only is the pace often breakneck, but you end up taking abuse from more customers than you can count. A video showing a man berating a ...

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