You’ve seen them before. Pop-ups with tiny X’s that make a window hard to close. Buttons and toggles in permissions boxes that are so confusing it’s difficult to understand what you’re agreeing to.

The market-leading customer insights platform wants to empower designers in the face of dark design patterns, which are costing online shoppers and eroding trust among social media users. SAN ...

The vast majority of websites you visit now greet you with a pop-up. This annoying impediment to your seamless web browsing is called the “cookie banner,” and it’s there to secure your consent, as per ...

Dark patterns are web design features designed to trick users into sharing their data or spend more money. Watch out for tricks like hard-to-cancel subscriptions, hidden costs in the checkout process ...

We have all encountered them, in both our personal and professional lives. Think about the times you felt tricked or frustrated by a membership or subscription that had a seamless signup process but ...

A class action lawsuit in courts now could cost Google billions. Its defense is that it’s just too hard to tell people how much data it’s collecting. The government’s lawsuit against Adobe shows ...

Dark patterns are design elements that deliberately obscure, mislead, coerce and/or deceive website visitors into making unintended and possibly harmful choices. Dark patterns can be found in many ...

Recently I wrote about the proliferation of dark patterns and tried to give readers a sense of just how widespread these practices are. But it is not just the pervasiveness of dark patterns that has ...