Hospital leaders should establish an effective workforce management strategy to help their organization remain strong and agile to address expected and unexpected challenges. This was what industry ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Health care organizations are grappling with long-term staffing shortages, increased demand for services with sicker and more elderly patients filling beds, and an unclear financial outlook for the ...

In the wake of the pandemic, healthcare leaders were compelled to implement innovative and resilient solutions to support their teams in caring for patients. While these quick fixes served their ...

Adopting a technology-first mindset is only step one in the overall direction, writes Raju Karki of Karki Consulting Group. Workforce optimization in the modern workplace is complex, to say the least.

Each white paper targets a specific hospital-related workforce issue: Paper One: Tools of Engagement: Improving Workplace Quality explores quality of life practices that attract and nurture highly ...

As the CEO of a company deeply focused on CX strategy and workforce optimization, I've seen firsthand the impact of effective employee engagement on customer satisfaction and business outcomes. Among ...

Effective workforce management includes identifying and resolving workplace issues that improve workers' productivity and the organization's bottom line. Alternative scheduling is an effective ...

On Demand This presentation will serve as an educational conversation about workforce management in the construction industry, the best ways to manage your workforce and the impact it can have on your ...

For the record, the General Schedule pay system is broken. It's outdated and it contributes to agency staffing and performance problems. The “pay-related flexibilities” permitted in the Federal ...

Over the past 20 years, four successive presidents (George W. Bush, Obama, Trump and Biden) have touted their president’s management agendas intended to improve government management and operations.

In the evolving landscape of the agricultural industry, managing labor costs while ensuring a skilled and efficient workforce is a significant challenge. The integration of innovative approaches like ...