Workforce management (WFM) is the process by which a company makes all of the complex factors of running a successful business come together to maximize an organization’s productivity and competency.

MILAN, Jan. 20, 2025 /PRNewswire/ -- OverIT, global reference company in the Field Service Management software industry, in partnership with Live Reply GmbH, has signed an agreement with EWE NETZ GmbH ...

In the rapidly evolving world of information technology, public sector agencies face unique challenges in managing a high-performance IT workforce. Like their counterparts in the private sector, they ...

New AI agents embedded in Oracle Fusion Cloud Applications to help HR leaders automate workflows, deliver personalized career guidance, and improve talent management AUSTIN, Texas, Sept. 16, 2025 ...

In a rapidly evolving digital landscape, modernizing workforce management systems has become an urgent priority for federal agencies to remain competitive and efficient. During a recent podcast ...

The contingent workforce continues to have a massive impact on organizations across the globe. While the growth of this workforce segment and flexible work arrangements were notoriously accelerated by ...

In today’s rapidly evolving workplace, the U.S. Department of Defense (DoD) faces an increasingly complex challenge: attracting and training the personnel required to meet multiple missions across the ...

Administrative expenses are an ongoing burden for the healthcare industry. The reason, many experts note, is that too many dollars are still tied up in healthcare’s largest cost center: staffing. The ...

Radio frequency identification (RFID) technology has applications across various industries, from retail inventory tracking to health care asset management. Recently, organizations have begun ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...