Chatbots increasingly bridge the gap between gaming and the broader digital world. Plenty of players use bots to discover new ...

Overview AI helps marketers automate campaigns, analyze customer behavior, and deliver personalized content across multiple ...

The rise of social media turned human attention into a commodity. Now, the AI race is taking that to new heights.

Explore AI chatbot examples like ChatGPT, Gemini, and Jasper, and see how they transform your business' productivity. Artificial intelligence (AI) is transforming business operations by significantly ...

More and more people are using artificial intelligence chatbots and there have been some troubling stories about some of those interactions. Kashmir Hill, technology reporter for The New York Times, ...

Have you ever asked a question online and received a helpful answer within seconds — no waiting, no phone calls, and no back-and-forth emails? That’s the experience many customers now expect, and ...

5 Chatbot Call Center Examples +3 Times You Need a Human Your email has been sent A balanced chatbot call center strategy can drive efficiency and brand loyalty but overdoing it can backfire. See ...

Ashley Velie is a Peabody Award-winning producer for 60 Minutes who has worked overseas and in the U.S. for CBS News since 1998. She has received multiple awards and nominations for stories on war, ...

When Jake Moffatt's grandmother died in 2022, he booked a flight to her funeral on Air Canada, hoping to use their bereavement travel discounts. Air Canada's customer service chatbot told Moffatt he ...

California Governor Gavin Newsom signed a landmark bill on Monday that regulates AI companion chatbots, making it the first state in the nation to require AI chatbot operators to implement safety ...