Conversational commerce is the talk of the town, with many businesses adopting it as part of their marketing, sales, and customer care activities. Although social media channels are still an important ...

Salesforce Inc. today unveiled major updates to its Slack platform that brings artificial intelligence agents closer to where people work by making the platform into a unified conversational interface ...

Since its November 2022 launch, ChatGPT has become synonymous with general AI capabilities. Now OpenAI is extending its influence toward a new frontier: ecommerce. OpenAI has officially transformed ...

Yasir Zahoor Rather is the Managing Director at Insights Dubai, a leading digital marketing and growth agency in the Middle East. The AI revolution is here. The number of businesses using AI for at ...

Toast today announced a major expansion of the Toast IQ intelligence ecosystem with a conversational AI assistant for restaurants and food and beverage retailers. With access to real-time and ...

AI swarm agents are transforming small business operations. Learn how coordinated AI teams can automate entire workflows without coding.

PayPal and OpenAI partnerships are signalling a significant shift as conversational AI transforms financial services commerce ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...