Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

Most top managers recognize the value of managing knowledge. In a 1998 survey of North American senior executives, 77 percent rated "improving the development, sharing and use of knowledge throughout ...

Public sector organizations in emerging economies could improve their performance and resilience by taking a more systematic ...

Building a successful knowledge management practice to capture, share, and transfer institutional knowledge is more essential than ever. IT operations needs to innovate, provide services globally, and ...

Companies with successful strategies for making their CX knowledge AI-ready are seeing double-digit gains in revenue and ...

Debate and discussion around data management, analytics, BI and information governance. This is a blogpost by Jim Webber, Chief Scientist at Neo4j, on how tech has finally caught up with ideas. To a ...

Retail is one of the largest sectors in the world, with a retail sales forecast of $30.3 trillion in 2023. In a market so large and competitive, businesses compete to stand out to deliver bigger and ...

FORT LEAVENWORTH, Kan. -- The Army Knowledge Management Proponent, in collaboration with the Headquarters, Department of the Army Office of Enterprise Management, is spearheading an initiative aimed ...

FORT LEAVENWORTH, Kan. — In April 2019, then Knowledge Management Qualification Course Chief Martin Fries noted the graduation of the course’s 1,000th student by saying, “We can't wait to get started ...

The KM research roadmap consists of 39 RNs and 11 RPSs that collectively address the identified RNs. Figure 2 illustrates the relationship between RPSs and RNs. Six of the RPSs are scoped for the full ...