In the first portions of this series, we dug into the success factors that need to be considered when deciding to embark on a journey into managed services and then some of the key focus areas that ...

Managed services are an ideal solution for small businesses that don’t have the bandwidth to manage business-critical IT functions in-house. But before you sign a contract, it’s important to ...

Law firms are under immense pressure to deliver more value to clients, optimize internal operations, and reduce overhead—without compromising quality or compliance. To meet these demands, many firms ...

With profits on long-haul voice and data declining at double-digit rates, carriers are looking to boost the bottom line via managed services that bundle equipment, support and transmission into one ...

Cisco spoke to CRN about how “worlds are colliding” between managed services and XaaS, the profitable opportunity around selling managed services outcomes, as opposed to integrations, and the changes ...

Think of the service-based business model in terms of bundling together the hardware, software, services and support that your clients need and then charging them a flat monthly fee for the entire ...

This article originally appeared in the November 2023 issue of Security Business magazine. When sharing, don’t forget to mention Security Business magazine on LinkedIn and @SecBusinessMag on Twitter.

The cybersecurity threat landscape is constantly changing with organizations of all sizes struggling to keep pace with increasingly complex and sophisticated cyber threats. Currently, there is a ...

In a panel moderated by Robert Faletra, president of CMP's channel group, solution providers in attendance participated in an interactive poll on services, and 64 percent said they were involved in ...

The ever-present issue with technology is its inevitable obsolescence. No matter how groundbreaking an innovation may be, there always seems to be a superior alternative just a few steps away. This ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. In the current business climate, organizational leaders ...

GUEST OPINION: While the business process outsourcing (BPO) world has traditionally gravitated towards a managed service model, IT outsourcing has taken a different turn – offshore staff leasing, ...