Field service operations management refers to the processes and tools that an organization leverages to make continuous improvements and provide value, both to stakeholders (e.g. employees, customers, ...

TTEC faces significant challenges, including poor financial performance, dividend suspension, and senior management changes, amid a company restructuring. Key issues include increased leverage, loss ...

Inefficient tools, unhappy staff members, a shortage of workers, compliance concerns and soaring costs. Those workforce and operational challenges are a recipe for operational disarray for the ...

The major cloud providers offer managed container solutions to run and scale Kubernetes on-premises or in the cloud. Yet there are signs that the Kubernetes market has opened a new opportunity for ...

This content has been selected, created and edited by the Finextra editorial team based upon its relevance and interest to our community. An early 2023 assessment of adoption of the Principles - ...

AAON increased revenues to data centers by 127% in the most recent quarter, but EPS declined by 69.4%. The company has faced operational challenges from the refrigerant transition and the roll-out of ...

BJ Schaknowski, CEO of symplr, is a seasoned software industry executive, with over 20 years of experience in leadership roles across a wide variety of operating functions. Before joining symplr, BJ ...

Communities rely on schools, hospitals and offices every day. Despite their vital role, upgrading them with the latest technologies to optimize operations, better manage energy use and keep occupants ...