CHICAGO -- Using trusted knowledge is the key to companies driving success with artificial intelligence, Ashu Roy, eGain chairman and CEO, told the audience during his opening keynote at the company's ...

During the pandemic, Gartner analysts estimated that more than half of the global knowledge workforce moved from the company office to the home office. For those not accustomed to working remotely, ...

There is a common misunderstanding that a successful startup equates to a great idea executed—or sold—well. However, countless companies based on excellent ideas have failed because they lack one key ...