Salesforce, Inc. CRM, a leader in artificial intelligence (AI)-driven Customer Relationship Management (“CRM”), has unveiled a suite of innovative tools at NRF 2024 to reshape the retail landscape.

Salesforce is working on making AI implementation easier and more predictable with a selection of newly available products and services announced around the Salesforce World Tour NY event on April 25.

Plauti's acquisition of Super Round Robin brings advanced record routing to its Salesforce data management suite, enhancing automation and efficiency. Integrating Super Round Robin into our suite ...

Salesforce has maintained its position as the dominant player in the CRM market, consistently innovating and expanding its ...