If someone were to ask me how important is customer service in today’s digital day and age, I’d argue it’s more important than ever. And I’m not going on a limb when I say that—83% of consumers agree ...

You can get a service dog or nonservice animal depending on your disability and if you meet certain criteria. A service dog for depression is also called a psychiatric service dog, a type of ...

There are five main differences between service and manufacturing organizations: the tangibility of their output; production on demand or for inventory; customer-specific production; labor-intensive ...

Customer service and customer experience (often referred to as CX) are two important terms that business owners and brands need to understand in order to thrive in today's competitive marketplace.

The service industry, also known as the tertiary sector, is defined as companies or individuals who work to provide a service rather than a product. Hotels, restaurants, plumbers, and personal service ...

The pandemic threw customer service into the spotlight, even as the industry faced challenges alongside the rest of the world. But as the pandemic starts to subside and the dust starts to settle, ...

Customer service problems in the U.S. have hit unprecedented levels, and Americans have become increasingly aggressive in their efforts to address those issues, according to new data. But experts say ...

Psychiatric service dogs (PSDs) are dogs that are specially trained to work with people who have certain kinds of mental illnesses or learning disabilities. These dogs can help their owners perform ...