SDxCentral

ServiceNow and Genesys announce strategic partnership to elevate customer and employee experiences

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI-powered solution for customer service and support in the contact center and ...
Destination CRM

Salesforce and ServiceNow Invest $1.5 Billion in Genesys

Genesys, a provider of cloud-based customer experience orchestration solutions, has received $1.5 billion in new investment commitments from Salesforce and ServiceNow. This investment deepens Genesys' ...
Hosted on MSN

ServiceNow to Invest $1.5 Billion into Genesys Along With Salesforce

ServiceNow, Inc. (NYSE:NOW) is one of the 10 Best AI Software Stocks to Buy Now. On August 1, ServiceNow, Inc. (NYSE:NOW), along with Salesforce, committed a $1.5 billion new investment to Genesys.
CMS Wire

ServiceNow and Genesys Announce Strategic Partnership to Elevate Customer Experiences

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management (CSM) to deliver a turnkey, AI‑powered solution for customer service and support in the contact center and ...
Business Wire

Genesys Announces $1.5 Billion Investment by Salesforce and ServiceNow

Investment strengthens the company’s global partnerships with Salesforce and ServiceNow to accelerate the agentic AI customer experience orchestration opportunity SAN FRANCISCO--(BUSINESS ...