At Knowledge 2025, ServiceNow launched its AI platform, built to use any AI, agent or model across the enterprise — driven by unified, real-time data. At its Knowledge 2025 event last week, ServiceNow ...

Back in 2015, some eight years ago, I wrote that ServiceNow had an opportunity to become the cloud platform to beat - given its potential to break down organizational silos, tap into existing systems ...

At its Knowledge 2025 event last week, ServiceNow unveiled a new AI-powered CRM platform and an increased focus on the CRM market that challenges traditional approaches and established leaders.

LAS VEGAS – May 6, 2025 – Knowledge 2025 – Today, ServiceNow (NYSE: NOW) opened its blockbuster annual customer and partner event, Knowledge 2025, by unveiling the new ServiceNow AI Platform to put ...

A huge opportunity lies ahead for ServiceNow as the world of work continues to change rapidly. But it’s not a given and ServiceNow needs to guide its customers thoughtfully. As ServiceNow's 2021 user ...