At Trane Technologies, UX Design Lead Emily Peconi is building real solutions for real people. With hardware, software, data and human insight all in play, she's proving that user experience in HVAC ...

Design thinking is a divisive field with many moving parts and business or stakeholder considerations. Contrary to popular belief, it doesn’t just entail elements such as UX design and workshopping, ...

Design thinking is a problem-solving process that encourages us to rethink the world and how people connect through products, systems or institutions. Leading brands globally use design thinking to ...

The design thinking process is a two-pronged approach that involves both empathetic ideology and a process that aims to find the best possible solution for gaps in the market or problems in a given ...

The evolution of design thinking: From products to problem-solving across industries Once a niche process used mostly in product design, design thinking has become a flexible, people-first framework ...

Just like any incredible user experience (UX), you need to start somewhere. Web accessibility is an important, business-enhancing factor in how well your website functions, how engaged your users will ...

An approach that promised to democratize design may have done the opposite. When Kyle Cornforth first walked into IDEO’s San Francisco offices in 2011, she felt she had entered a whole new world. At ...