The transformation to value-based care delivery requires thoughtful change management leadership and firm commitment to quality improvement. The risk of allowing the status quo inefficiencies that ...

Driving customer value isn’t just about external focus. It also requires empowering our employees. When every employee is ...

The outsourcing industry is in a state of flux, initially brought about by digital transformation activity during the pandemic and accelerated by the advent of generative AI. In an outsourcing sector ...