Top three retailer accelerates digital development and integration of digital and physical channels to meet consumers' changing behavior and deliver superior customer service experiences BURLINGTON, ...

All the experts tell us that AI will change everything in our lives and in our businesses. But it’s still early days. However ...

With online grocery sales booming during the coronavirus pandemic, Albertsons Cos. is stepping up customer service with digital assistance technology from Nuance Communications. Albertsons plans to ...

In recent years, one of the most exciting and fastest-growing areas of AI innovation has been the field of AI-powered virtual assistants. This includes both well-known consumer devices like Amazon’s ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

Discover the top 10 surprising virtual assistant services to outsource in 2025, redefining the way you manage tasks smoothly.

What Microsoft was working on with Bing Chat has evolved into something much more – Windows Copilot. Copilot is an AI-powered virtual assistant, much like Google Assistant on the Pixel, except with ...

Overview: AI chatbots provide 24/7 banking support, delivering instant responses, faster transactions, and improved customer satisfaction.Personalized, data-dri ...

Keysight Technologies has introduced AI-powered Chat and Copilot assistants for its Advanced Design System (ADS), delivering ...

This is where virtual assistants become game-changer. Virtual assistants work from different locations around the world. They ...